Since 2009, I’ve been obsessed with all things quantified self and designing feedback loops based on personal data. I keep a blackjack card-counting style budget tracker of every expense over the last 5 years. When I worked in an office,
Sales are Impossible in the Valley of Death
People ask us all of the time “what is Client Success?” Terms like client success and customer success get thrown around as buzzwords an awful lot, but that doesn’t mean they have no value or meaning. Quite the opposite. I’ve
The Boy Who Cried Late! — Why Most Due Dates are Meaningless
“To achieve great things, two things are needed; a plan, and not quite enough time.” -Leonard Bernstein (American Composer — West Side Story, Peter Pan) Most of us are driven to take action by a fuel called urgency. When we need something done