Around 10 years ago, the startup world was obsessed with the concept of an MVP, or Minimum Viable Product. An MVP is an early version of a product that has just enough capability to be usable by early adopters who
Beyond MVPs: The Livable House
The Product Manager’s Personal Scorecard
Over the past 8 years, I’ve had 14 direct reports from a variety of backgrounds (product, engineering, sales, design, ops, hr). In many cases, I hired someone who was a specialist because they were better at their job than I
Are you Focused on Happiness or Wellness?
Since 2009, I’ve been obsessed with all things quantified self and designing feedback loops based on personal data. I keep a blackjack card-counting style budget tracker of every expense over the last 5 years. When I worked in an office,
Sales are Impossible in the Valley of Death
People ask us all of the time “what is Client Success?” Terms like client success and customer success get thrown around as buzzwords an awful lot, but that doesn’t mean they have no value or meaning. Quite the opposite. I’ve
The Boy Who Cried Late! — Why Most Due Dates are Meaningless
“To achieve great things, two things are needed; a plan, and not quite enough time.” -Leonard Bernstein (American Composer — West Side Story, Peter Pan) Most of us are driven to take action by a fuel called urgency. When we need something done